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Bill -
Thanks, but it doesnıt.
I have no confusions about how email accounts work, although youıre of
course totally right to assume that at first. Iıve been using email since
the 80s when it was done with line commands.
No rules are in effect that would account for anything that occurred.
Nothing has been done to the messages on the server. Thatıs why Eudora was
successful with the same pass that Entourage screwed up.
The only thing I could figure is that somehow Entourage and Outlook
communicate with each other about what ³Office² has read and not read.
That
doesnıt seem to be the case because the situation has not repeated itself
in
the days since, and I changed not a single thing.
Instead of saying ³grayed,² I should have said ³showed as already
downloaded.² When I access one of the Entourage online account folders,
anything that has not previously been downloaded in an automatic
send/receive (runs every 10 minutes) is in bold. Others are dimmed. The
messages I was missing showed up as dimmed even though they had not been
downloaded to any folder in Entourage. Checking on the Outlook side, I saw
that they had been properly delivered to the correct mailboxes specified
in
Rules. And, no, the Outlook rules are definitely not (intentionally) set
to
mark items read or delete them or perform any action except to move them
to
a folder.
Since I canıt reproduce it, it seems to be moot. Itıs alarming though. I
donıt like things happening that have no explanations. That means they can
happen again.
Thanks anyway.
I maintain my own domains and web presence. IMAPs are not of any interest
to
me. Nor, please, do I want to debate that. I do know that they have
advantages. :)
My questions pertain to managing POP accounts, not whether having them is
a
good idea.
Best,
- Bill
On 7/8/06 5:56 AM, in article
mecklists-4CAC4B.07564508072006@[EMAIL PROTECTED]
"William Smith"
<mecklists@[EMAIL PROTECTED]
> wrote:
> Hi Bill!
>
> My comments are inline with yours.
>
> In article <C0D3F5DF.32C04%bill@[EMAIL PROTECTED]
>,
> Bill Weylock <bill@[EMAIL PROTECTED]
> wrote:
>
>> > I missed dozens of email messages! When I realized it was happening,
I
>> > accessed the server directly from the Mac and saw them sitting there,
but
>> > they were all ³gray² indicating they had been read and therefore had
never
>> > been downloaded to the folders I check for new mail.
>
> "Gray" in Entourage is typically the color used when messages are marked
> as "junk". In other words, Entourage comes pre-configured with several
> Categories that you can use to classify messages. If you have not added
> your own categories and haven't modified the existing categories then
> possibly your messages are getting marked as junk.
>
> To test this idea, double-click one of your gray messages to open it in
> its own window and look for a yellow bar at the top that indicates your
> message has been marked as junk.
>
> Otherwise, you may have some of your own rules or your own categories in
> Entourage affecting your incoming messages. Be sure to check rules as
> well as the Mailing List Manager.
>
>> > I figured that Outlook was marking messages on the server as READ and
>> > Entourage was honoring that. Eudora on the Mac side downloaded them
all
>> with
>> > no problem.
>
> If you're indeed using POP then no information about the status of your
> mail messages is being uploaded back to the server. A POP server is a
> download-only protocol. Besides downloading your messages, the only
> other thing a POP email client can do with the server is delete the
> message.
>
> Therefore, whether or not you've read your messages on one machine does
> not affect the "read" status on another machine. All newly downloaded
> messages are "unread".
>
> IMAP, however, does allow you to store messages on a server and keep
> them there with statuses that you've read messages. Other email clients
> connecting to the same IMAP account will indicate that your messages
> have been read.
>
> It's not uncommon for an email service to offer both POP and IMAP access
> to the same accounts.
>
>> > Is there any way to avoid this? Entourage does not do it to Outlook.
If the
>> > Mac sweeps first, Outlook still sees the mail as new and downloads it
>> > anyway. Worse, it seems to have gone away. But how can I be sure it
wonıt
>> > happen again.
>
> This sounds like you're connecting from Entourage as a POP email client
> and that Entourage is not set to leave messages on the server.
> Regardless, all messages will still come across to Outlook at unread
> because you're using a POP account.
>
> Try looking into connecting via IMAP for both machines. You'll probably
> have better luck managing your mail between them and messages are
> deleted only when you delete them. You can safely test an IMAP
> connection to the same account using the same login information without
> having to delete your POP account first.
>
> Hope this helps! bill
Tiger 10.4.7
Office 2004
Windows XP Pro SP2
Office 2003
G5 1.8Ghz (single)
ThinkPad T40
Treo 650
(sigh)
--B_3235206567_216381
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charset="ISO-8859-1"
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<HTML>
<HEAD>
<TITLE>Re: Living on same LAN with Entourage</TITLE>
</HEAD>
<BODY>
<FONT COLOR=3D"#000080"><FONT FACE=3D"Futura, Verdana, Helvetica,
Arial"><SPAN =
STYLE=3D'font-size:12.0px'>Bill -<BR>
<BR>
<BR>
Thanks, but it doesn’t.<BR>
<BR>
I have no confusions about how email accounts work, although you’re
o=
f course totally right to assume that at first. I’ve been using
email =
since the 80s when it was done with line commands.<BR>
<BR>
No rules are in effect that would account for anything that occurred.<BR>
<BR>
Nothing has been done to the messages on the server. That’s why
Eudor=
a was successful with the same pass that Entourage screwed up.<BR>
<BR>
The only thing I could figure is that somehow Entourage and Outlook
communi=
cate with each other about what “Office” has read and not
read. =
That doesn’t seem to be the case because the situation has not
repeate=
d itself in the days since, and I changed not a single thing.<BR>
<BR>
Instead of saying “grayed,” I should have said “showed
as=
already downloaded.” When I access one of the Entourage online
accoun=
t folders, anything that has not previously been downloaded in an
automatic =
send/receive (runs every 10 minutes) is in bold. Others are dimmed. The
mess=
ages I was missing showed up as dimmed even though they had not been
downloa=
ded to any folder in Entourage. Checking on the Outlook side, I saw that
the=
y had been properly delivered to the correct mailboxes specified in Rules.
A=
nd, no, the Outlook rules are definitely not (intentionally) set to mark
ite=
ms read or delete them or perform any action except to move them to a
folder=
..<BR>
<BR>
Since I can’t reproduce it, it seems to be moot. It’s alarming
=
though. I don’t like things happening that have no explanations.
That =
means they can happen again.<BR>
<BR>
Thanks anyway.<BR>
<BR>
I maintain my own domains and web presence. IMAPs are not of any interest
t=
o me. Nor, please, do I want to debate that. I do know that they have
advant=
ages. :)<BR>
<BR>
My questions pertain to managing POP accounts, not whether having them is
a=
good idea.<BR>
<BR>
<BR>
Best,<BR>
<BR>
<BR>
- Bill<BR>
</SPAN></FONT></FONT><FONT FACE=3D"Futura, Verdana, Helvetica,
Arial"><SPAN S=
TYLE=3D'font-size:12.0px'><BR>
<BR>
On 7/8/06 5:56 AM, in article
mecklists-4CAC4B.07564508072006@[EMAIL PROTECTED]
"William Smith" <mecklists@[EMAIL PROTECTED]
>
<BR>
</SPAN></FONT><BLOCKQUOTE><FONT FACE=3D"Futura, Verdana, Helvetica,
Arial"><S=
PAN STYLE=3D'font-size:12.0px'>Hi Bill!<BR>
<BR>
My comments are inline with yours.<BR>
<BR>
In article <C0D3F5DF.32C04%bill@[EMAIL PROTECTED]
>
Bill Weylock <bill@[EMAIL PROTECTED]
wrote:<BR>
<BR>
> I missed dozens of email messages! When I realized it was happening,
I=
<BR>
> accessed the server directly from the Mac and saw them sitting there,
=
but<BR>
> they were all “gray” indicating they had been read and
the=
refore had never<BR>
> been downloaded to the folders I check for new mail.<BR>
<BR>
"Gray" in Entourage is typically the color used when messages
are=
marked <BR>
as "junk". In other words, Entourage comes pre-configured with
se=
veral <BR>
Categories that you can use to classify messages. If you have not added
<BR=
>
your own categories and haven't modified the existing categories then <BR>
possibly your messages are getting marked as junk.<BR>
<BR>
To test this idea, double-click one of your gray messages to open it in
<BR=
>
its own window and look for a yellow bar at the top that indicates your
<BR=
>
message has been marked as junk.<BR>
<BR>
Otherwise, you may have some of your own rules or your own categories in
<B=
R>
Entourage affecting your incoming messages. Be sure to check rules as <BR>
well as the Mailing List Manager.<BR>
<BR>
> I figured that Outlook was marking messages on the server as READ
and<=
BR>
> Entourage was honoring that. Eudora on the Mac side downloaded them
al=
l with<BR>
> no problem.<BR>
<BR>
If you're indeed using POP then no information about the status of your
<BR=
>
mail messages is being uploaded back to the server. A POP server is a <BR>
download-only protocol. Besides downloading your messages, the only <BR>
other thing a POP email client can do with the server is delete the <BR>
message.<BR>
<BR>
Therefore, whether or not you've read your messages on one machine does
<BR=
>
not affect the "read" status on another machine. All newly
downlo=
aded <BR>
messages are "unread".<BR>
<BR>
IMAP, however, does allow you to store messages on a server and keep <BR>
them there with statuses that you've read messages. Other email clients
<BR=
>
connecting to the same IMAP account will indicate that your messages <BR>
have been read.<BR>
<BR>
It's not uncommon for an email service to offer both POP and IMAP access
<B=
R>
to the same accounts.<BR>
<BR>
> Is there any way to avoid this? Entourage does not do it to Outlook.
I=
f the<BR>
> Mac sweeps first, Outlook still sees the mail as new and downloads
it<=
BR>
> anyway. Worse, it seems to have gone away. But how can I be sure it
wo=
n’t<BR>
> happen again.<BR>
<BR>
This sounds like you're connecting from Entourage as a POP email client
<BR=
>
and that Entourage is not set to leave messages on the server. <BR>
Regardless, all messages will still come across to Outlook at unread <BR>
because you're using a POP account.<BR>
<BR>
Try looking into connecting via IMAP for both machines. You'll probably
<BR=
>
have better luck managing your mail between them and messages are <BR>
deleted only when you delete them. You can safely test an IMAP <BR>
connection to the same account using the same login information without
<BR=
>
having to delete your POP account first.<BR>
<BR>
Hope this helps! bill<BR>
</SPAN></FONT></BLOCKQUOTE><FONT FACE=3D"Futura, Verdana, Helvetica,
Arial"><=
SPAN STYLE=3D'font-size:12.0px'><BR>
<BR>
<FONT COLOR=3D"#000080"><BR>
<BR>
Tiger 10.4.7<BR>
Office 2004<BR>
Windows XP Pro SP2<BR>
Office 2003<BR>
G5 1.8Ghz (single)<BR>
ThinkPad T40<BR>
Treo 650<BR>
(sigh)<BR>
</FONT><BR>
</SPAN></FONT>
</BODY>
</HTML>
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