Having reinstalled Office you're back to version 11.0, so you now need to
re-apply the updates to get you back to at least the same build they were
at
before reinstalling. Start with 11.3.5 & go from there in sequence.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac
"Hennapanda" <Hennapanda@[EMAIL PROTECTED]
> wrote in message
news:864487F9-9E32-4CBF-A9CD-4104E39CA1E9@[EMAIL PROTECTED]
> Bill, I closed this out too soon. Word, Excel, & Powerpoint open fine,
> but
> with an error message saying that there was "an unexpected error opening
> the
> Microsoft Framework Library."
>
> When I try to open Entourage, it give me the message "This identity
cannot
> be opened with this version of Entourage".
>
> Maybe the best thing to do is to totally erase the entire program and
> settings from the second computer, and start anew?
>
> Your (or other's) suggestions would be appreciated.
>
> John
>
> "Hennapanda" wrote:
>
>> It answered it 100%. Thanks for your help.
>>
>> John
>>
>> "William Smith" wrote:
>>
>> > Hennapanda wITrote:
>> > > I installed Office 2004 for MAC on an old computer, and used one of
>> > > my
>> > > licenses. I then inadvertently installed another copy on the same
>> > > computer
>> > > using the second license.
>> > >
>> > > Now I have a new computer and installed the suite on it, using the
>> > > second
>> > > license key again, thinking that it was superflous after reading
the
>> > > MS rules.
>> > >
>> > > How, these two are connected, and I am getting the message stating
>> > > that the
>> > > program is already in use.
>> > >
>> > > So, two questions:
>> > >
>> > > 1. If possible, how do I uninstall the second version from the
>> > > original
>> > > computer?
>> > > 2. How do I install the program on the second, so that, while
>> > > networked,
>> > > both computers are allowed to use the program?
>> >
>> > Hi John!
>> >
>> > If you have Office 2004 Student & Teacher then you should have three
>> > license keys. If you have Office 2004 Standard or Professional then
you
>> > have one license key.
>> >
>> > According to the EULA, you can install each license key on one
desktop
>> > and one laptop computer (not two desktops nor two laptops) at the
same
>> > time. So long as your keys are installed on the allowed number of
>> > computers, you're allowed to reinstall multiple times on any
computer.
>> >
>> > The easiest way to correct wrongly installed licenses is to run the
>> > Remove Office tool found in /Applications/Microsoft Office
>> > 2004/Additional Tools/Remove Office folder. You don't need to
>> > uninstall.
>> > Press the Option key at the first dialog window and the button
>> > changes
>> > to read "Remove License Info Only."
>> >
>> > The next time you launch Office you'll be asked to enter your license
>> > key again.
>> >
>> > Hope this helps!
>> >
>> > --
>> >
>> > bill
>> >
>> > William M. Smith, Microsoft Interop MVP - Mac/Windows
>> > Entourage Help Page <http://entourage.mvps.org/>
>> > Entourage Help Blog <http://blog.entourage.mvps.org/>
>> >


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