Re: PROBLEM: 12.1 version of Word 2008 will not open WinWord .doc

Daiya Mitchell wrote:
>
> So a whole bunch of people posting about which browser they use, or 
> where these files come from, or what makes the problem files different 
> from other files, isn't going to get us anywhere useful.  MS is 
> already past that point.

Actually, I'm a little wrong there. It is connected to the browser or 
email client in use, but the files might have been tweaked at any point 
in their lifetime. So if you use Safari or Entourage to get a do***ent 
that has been shared around a whole bunch of people and gone through a 
bunch of browsers, you might run into the problem even if 
Safari/Entourage isn't causing it.

But, if you know that most of the files you receive are were probably 
created new by the person sending them, then you might experiment with 
getting your email in different programs or browsers. For instance, if 
the same do***ent breaks via webmail access in Firefox but not Safari, 
then we know it's a conflict between Office and Firefox. Or vice versa.

I don't know how useful knowing the exact conflict would be, though. 
It's be easy enough to switch browsers for webmail access in the future, 
but using File | Open a lot sounds less inconvenient to me than 
switching email clients.  And it won't help with do***ents that already 
exist on your harddrive.

(I have no clue whether the software the sender uses to send/upload the 
do***ent would make a difference.)