Re: PROBLEM: 12.1 version of Word 2008 will not open WinWord .doc

Hi Steve,

anything more you can say about the difference between the do***ents 
that open when double-clicked and the ones that don't?  Extensions 
present?  Emailed to you after the SP1 update? Version created in?  
Person or Persons coming from? Visual icon? Any commonalities you can 
find among the ones that don't open, not shared by the ones that do, 
would be very helpful in identifying why SOME do***ents show this 
behavior but not others.

Steve Maser wrote:
> I have a folder of word do***ents -- all of these opened on Office 2008
> with the 12.0.1 patch.
>
> I updated my Office 2008 with the manual 12.1 download.
>
> Now, only *some* of the do***ents will open when double-clicked.  
> There's a finder action that makes it look like it's opening, but it
> doesn't.
>   
> A "File --> Open" works to open the do***ents.
>
> I can "save as" the do***ent and just rename it and it works to open
> the "save as" do***ent.
>
> I passed some of these files on to a colleague in another department
> and he couldn't double-click open the files, either.
>
>
> It's *possible* these do***ents that aren't opening were created on
> some version of WinWord (I'd have to track this down as to what version
> if that's the problem.
>
>
> Anybody else seeing this?
>
> - Steve
>