Re: Excel - Insufficient Memory, Freezing Up, Slow Recalculations

Hi Cali,

We are planning to release an update soon that we hope will fix the Out of
Memory alerts. It's been very hard to solve because, although you may see
it
regularly on your specific configuration, it's generally quite hard to
reproduce the problem across machines. If you could send me a file
directly
(patmcmil@[EMAIL PROTECTED]
) and let me know the specific steps you take that
lead to the memory alert (and/or crash) I can definitely try it out.

Regarding the crash when modifying charts, I think that may be a separate
issue. Again, if you could send me a file with steps that lead to the
crash
I will be happy to investigate.

If you have more information on the Word problem (and could explain what
you
mean by "NB"), please send that my way too.

Thanks,

Pat


On 10/2/08 11:28 PM, in article 59b54303.18@[EMAIL PROTECTED]
"Cali"
<Cali> wrote:

> Hi Pat,
> I am also having trouble with Excel 2008 (version 12.1.2) on my Macbook
Pro,
> system profiler listed at the end. I have now experienced problems in at
least
> two do***ents. Originally, I would get insufficient memory warnings
randomly
> when working (file size= 36KB), but the program did not close.
> 
> Now the problem has progressed and upon saving a do***ent, I receive an
error
> message saying microsoft encountered an error and had to quit.
> 
> After speaking to Microsoft Sup****t for the second time, I was again
told that
> my file was too large and overloading the program. So I copied two of
the
> sheets and moved them to a new do***ent. I also have removed any links
to
> other excel files and deleted at least half of the graphs. My file size
is now
> at 156 KB, smaller than some of my others at 400-600 KB.
> 
> Now while trying to modify some of the graphs in the do***ent, the
program
> shuts down. I know you were collecting files, and mine seems to shut
down
> religiously. I have also been sending the error re****ts to Microsoft.
> 
> I was also having word 2008 shut down when using the NB view (no longer
using
> it, but in case it might be related) I have also cleared templates and
removed
> and reinstalled Office at least 3 times under the advice of Microsoft
Sup****t.
> 
> And advice on the above problem, or how to limit some of the feature of
excel
> 2008 so that I can actually use the data processing capabilities?
> 
> Thank you in advance,
> 
> Cali
> 
> Model Name: MacBook Pro
>   Model Identifier: MacBookPro4,1
>   Processor Name: Intel Core 2 Duo
>   Processor Speed: 2.6 GHz
>   Number Of Processors: 1
>   Total Number Of Cores: 2
>   L2 Cache: 6 MB
>   Memory: 4 GB
>   Bus Speed: 800 MHz
>   Boot ROM Version: MBP41.00C1.B03

-- 
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no
rights.