Re: Excel - Insufficient Memory, Freezing Up, Slow Recalculations

Hi,

Can you please try the following:

1. Quit all Office applications
2. Rename the following files:
~/Library/Preferences/com.microsoft.Excel.plist
~/Library/Preferences/com.microsoft.office.plist
To:
com.microsoft.Excel.plist.old
com.microsoft.office.plist.old
3. Send those two files to me as attachments (we can investigate the files
and see if we can learn anything from them about why Excel is slowing down
so much for you).
4. Drag the two files to the trash
5. Launch Excel again

Please let me know if that improves things.

Also -- can you let me know if this only happens when working with a
specific file, or does this happen with a default, blank workbook, or any
workbook you're working with?

Thanks,

Pat McMillan
patmcmil@[EMAIL PROTECTED]
 7/22/08 7:31 AM, in article 59b54303.7@[EMAIL PROTECTED]
"chasd@[EMAIL PROTECTED]
" <chasd@[EMAIL PROTECTED]
> wrote:

> Pat,
> 
> I am also having problems with Excel.
> No freezes, but it keeps getting slower and slower. Many seconds for a
simple
> cut and past of cells.
> I just run the latest update.
> I also removed the old versions (2004 and X) that lingered. I had
trouble
> getting my office database to work, finally having to replace all of the
old
> Microsoft user data (which contained the 2004 & X version user files)
from my
> backup.
> 
> Everything else seems to run fine.
> 
> I have a system profile, how do I attach it?
> 
> I am > Thanks Richard. As you know, I finally received your mail and
attached
> file
>> today. We'll be investigating it tomorrow.
>> 
>> Since there have been several re****ts of these inexplicable Out of
Memory
>> alerts and other associated badness, I want to let people know that
we're
>> working hard on figuring out the problem. But I also want to be honest
and
>> let you know that we've received a handful of files from customers so
far
>> who are experiencing these problems, but when we work with the files in
>> house, we're completely unable to reproduce the problems. We really
want to
>> get to the bottom of these problems, but it's very hard if we can't
come up
>> with a reproducible set of steps.
>> 
>> So thanks to all of you who have sent files. If there are other
customers
>> experiencing these alerts and other problems, I hope you will also send
us
>> your files. A system profile is also really useful, since it gives us
lots
>> of information about the specific configuration of your machine, which
we
>> think is relevant. To get a system profile, choose "About this Mac"
from the
>> Apple menu in the Finder, click "More Info...", go to "File/Save As..."
and
>> save the file with the default System Profiler 4.0 (XML) format.
>> 
>> We'll continue to do everything we can to get to the bottom of this.
I'm
>> really sorry it's taking so long to figure it out.
>> 
>> Thanks,
>> 
>> Pat
>> patmcmil@[EMAIL PROTECTED]
>> 
>> On 7/19/08 1:14 PM, in article 59b54303.5@[EMAIL PROTECTED]
>> "rwt@[EMAIL PROTECTED]
" wrote:
>> 
>>> Pat,
>>> 
>>> I have twice attempted sending a small spreadsheet as a reply to your
emails
>>> and have then received a Delivery Status Notification (Failure).
Should I be
>>> using a different reply e-mail address?
>>> 
>>> The problem is happening with both .xls and .xlsx and with both
spreadsheets
>>> linked and not linked to other spreadsheets. At one point in creating
the
>>> very
>>> small (unlinked) spreadsheet that I was trying to send to you, I got
an
>>> insufficient memory warning and lost all work since the previous Save
>>> command.
>>> 
>>> A much larger, multilayered spreadsheet containing confidential cash
flow
>>> information was originally developed and ran perfectly on a G5 using
Excel
>>> 2004. After moving this model to the MacPro with Excel 2008 and saving
under
>>> both .xls and .xlsx, I have experienced insufficient memory warnings
and
>>> loss
>>> of all input since a prior Save. I have also noticed a recalculation
lag
>>> reminiscent of the 1980s.
>>> 
>>> rwt
>> 
>> --
>> Pat McMillan
>> Macintosh Business Unit
>> Microsoft Corp.
>> This posting is provided &#65533;AS IS&#65533; with no warranties, and
>> confers no rights.
>> 
>> 
>> 

-- 
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no
rights.