Re: Excel - Insufficient Memory, Freezing Up, Slow Recalculations

Thanks Richard. As you know, I finally received your mail and attached file
today. We'll be investigating it tomorrow.

Since there have been several re****ts of these inexplicable Out of Memory
alerts and other associated badness, I want to let people know that we're
working hard on figuring out the problem. But I also want to be honest and
let you know that we've received a handful of files from customers so far
who are experiencing these problems, but when we work with the files in
house, we're completely unable to reproduce the problems. We really want
to
get to the bottom of these problems, but it's very hard if we can't come
up
with a reproducible set of steps.

So thanks to all of you who have sent files. If there are other customers
experiencing these alerts and other problems, I hope you will also send us
your files. A system profile is also really useful, since it gives us lots
of information about the specific configuration of your machine, which we
think is relevant. To get a system profile, choose "About this Mac" from
the
Apple menu in the Finder, click "More Info...", go to "File/Save As..."
and
save the file with the default System Profiler 4.0 (XML) format.

We'll continue to do everything we can to get to the bottom of this. I'm
really sorry it's taking so long to figure it out.

Thanks,

Pat
patmcmil@[EMAIL PROTECTED]
 7/19/08 1:14 PM, in article 59b54303.5@[EMAIL PROTECTED]
"rwt@[EMAIL PROTECTED]
" <rwt@[EMAIL PROTECTED]
> wrote:

> Pat,
> 
> I have twice attempted sending a small spreadsheet as a reply to your
emails
> and have then received a Delivery Status Notification (Failure). Should
I be
> using a different reply e-mail address?
> 
> The problem is happening with both .xls and .xlsx and with both
spreadsheets
> linked and not linked to other spreadsheets. At one point in creating
the very
> small (unlinked) spreadsheet that I was trying to send to you, I got an
> insufficient memory warning and lost all work since the previous Save
command.
> 
> A much larger, multilayered spreadsheet containing confidential cash
flow
> information was originally developed and ran perfectly on a G5 using
Excel
> 2004. After moving this model to the MacPro with Excel 2008 and saving
under
> both .xls and .xlsx, I have experienced insufficient memory warnings and
loss
> of all input since a prior Save. I have also noticed a recalculation lag
> reminiscent of the 1980s.
> 
> rwt

-- 
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no
rights.