Re: Sent Items - not all showing in Entourage

> ursacat@[EMAIL PROTECTED]
 wrote:
>
> > Bill,
> >
> > Thanks for your reply.
> >
> > Just to be clear, do we have TWO issues with no known fix?
> >
> > Entourage / Outlook sync via Exchange Server (see my post above - we
> > happen to use MI8 as our Exchange SP)
>
> Hi Lou!
>
> Sent Items not syncing to *Exchange Server* is one issue but it's
> unrelated to the RIM issue.
>
> > Blackberry RIM?
>
> And, yes, this is a second issue (probably with a different cause from
> the Sent Items syncing problem). Sent Items are syncing to the Exchange
> Server (from what I understand) but not to the *Blackberry*.
>
> The article on RIM's site is the only one I know that acknowledges this
> issue but as you probably saw it's pretty old. However, I've seen
> nothing since then that states they've addressed the problem.
>
> > Obviously these are similar issues, but if we removed the Blackberry
> > from the equation we'd still have the same issue I assume....??
>
> Removing the Blackberry server does not resolve the first problem where
> Sent Items in Entourage do not sync to the Exchange Server.
>
> Hope this helps!
>
> --
>
> bill
>
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Bill,

Thanks,
For what it's worth I contacted our Exchance Service provider yesterday
(MI8.) The fellow on the phone did a remote access check into Entourage
and we ran some tests. We spent an hour on the issue and did not reslove.
We opened up a trouble ticket and I now have MI8 doing the
research.(Unable to see the sent items on entourage, able to see it on
Outlook bilateral issue w/ Sent items using both Entourage and Outlook
Enterprise Exchange Server.) This is a BIG deal for me as I use both PC at
the office and Mac on the road. If they come up with something I will post.
My tech guy has some ideas but I will hold of until MI8 responds.

Regards,

Lou