Re: Entourage won't delete mail

Kenda Skaggs wrote:

>> Kenda Skaggs wrote:
>>
>>> I have several emails in my inbox that will not delete.  I have a Mac
and am
>>> using .mac, an IMAP.
>> Can you please be more specific? What happens when you try to delete
items?
> 
> Nothing happens to the email I'm trying to delete and my curser drops
down
> to the next email in my inbox.  Currently I have five that will not
delete.

Because this is an IMAP account, you may have some corruption in your 
local cache of data.

If you see this in just one or a handful of folders then right-click or 
Control-click that folder, select Folder Properties and click the Empty 
button to empty the cache. You can also select the account itself and 
empty the cache for all of your folders.

Hope this helps!

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>