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Mac > Office Entourage for Mac > Re: Entourage M...
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Re: Entourage Mail Error: -17895

by Diane Ross <diane@[EMAIL PROTECTED] > Jul 3, 2008 at 03:09 PM

I'll run this past some advanced users and see what I can come up with.

Try these options:

Create a new Identity in Entourage and enter the two accounts. Do they
work
there. If yes, it's your Identity.

Open Apple Mail and enter the account. Do they work there?

Create a new User in System Preferences, open Entourage and enter the
accounts. Do they work in a new User?

I would have said to try different ****ts, but if manual works then auto
should work as well.

-- 
Diane 


"Peter Dendrinos" wrote:

> Thank you for the input, however you got it backwards. The auto does not
> work and the manual does. I used eavesdrop to look at the packets of the
6
> different pop accounts I currently have set up. 4 are showing normal
> interaction with the pop mail server, from initial greeting on, but the
two
> pop accounts in question do not appear to be sending valid instructions
to
> the pop server. They do not appear to be communicating in a manner that
will
> allow for the pop server to validate the request.
> 
> I have deleted the offending accounts and re-created them to no avail. I
> have also re-created them on the server side with no luck.
> 
> Again, however, when I do a manual send receive of just one offending
mail
> account it works fine.
> 
> Pete
> 
> 
> On 7/2/08 4:32 PM, in article
> C49133EB.20AAC%diane@[EMAIL PROTECTED]
 "Diane Ross"
> <diane@[EMAIL PROTECTED]
> wrote:
> 
>> "Peter F. Dendrinos" wrote:
>> 
>>> I have a couple pop accounts that are returning Error: -17895 (
Connection
>>> to
>>> the server failed or was dropped.) when they are checked via the auto
check
>>> mail schedule. Itıs worth noting that if I do a manual send / receive
on
>>> either of these pop accounts, the system checks the accounts with no
errors.
>> 
>> This is strange that auto send works but manual does not. Some servers
like
>> you to receive first before sending so this could be the cause. You can
>> monitor the traffic using tcpflow or Eaves Drop to see the actual
conversaton
>> between Entourage and your ISP.
>> 
>> Test your network with tcpflow. See directions here:
>> 
>> <http://www.entourage.mvps.org/troubleshoot/tcpflow.html>
>> 
>> Another application I ran into recently that does the same thing but
has a
>> different interface.
>> 
>> EavesDrop....Let it capture some stuff then double-click any of the
lines of
>> text in the main window to see more detail.
>> 
>> <http://www.baurhome.net/software/eavesdrop/index.html>
>> 
>> The particular error is not listed on the Error Page, but errors close
number
>> often have similar solutions.
>> 
>> <http://www.entourage.mvps.org/error/number.html#error-17897>
>
 




 5 Posts in Topic:
Entourage Mail Error: -17895
"Peter F. Dendrinos&  2008-07-02 11:59:39 
Re: Entourage Mail Error: -17895
Diane Ross <diane@[EMA  2008-07-02 13:32:27 
Re: Entourage Mail Error: -17895
Peter Dendrinos <peter  2008-07-03 07:09:34 
Re: Entourage Mail Error: -17895
Diane Ross <diane@[EMA  2008-07-03 15:09:51 
Re: Entourage Mail Error: -17895
Diane Ross <diane@[EMA  2008-07-03 15:11:42 

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tan12V112 Fri Dec 5 2:32:05 CST 2008.