On 5/16/08 2:49 PM, in article C4534F5C.2E71B%dougst@[EMAIL PROTECTED]
"Doug (Microsoft)" <dougst@[EMAIL PROTECTED]
> wrote:
> On 5/16/08 10:49 AM, in article C453172F.D2B7%Jeremy.Dybash@[EMAIL PROTECTED]
> "Dybash, Jeremy" <Jeremy.Dybash@[EMAIL PROTECTED]
> wrote:
>
>> ISSUE: Event times do not distinguish AM/PM when creating Calendar
Events or
>> Tasks.
>>
>> DETAIL: My Date & Time format is set to 12-hr format (in System
>> Preferences), but neither AM/PM indicators appear in newly created
events.
>> Attempts to override the event time (using 24-hr time) are
unsuccessful, as
>> the time reverts to 12-hr time without AM/PM indicators.
>>
>> Entourage 2004 did not exhibit this behavior.
>>
>> This is still unaddressed as of SP1, and I find it VERY disconcerting.
I
>> anticipate my less savvy users getting bit by this. We will not be
>> upgrading our 70+ users to Office 2008 until this is addressed.
>>
>> SETUP: MacBook Pro 17/2.4GHz/10.5.2/Entourage 2008 v12.1.0 (080409)
>> connected to Exchange 2003 Server.
>>
>> Anybody else seeing this?
>>
>
> Could you confirm and give more details about your settings under
> Preferences:International:Formats in the Times field. What shows up as
your
> default time listing? If it is just HH:MM and not showing AM/PM then
> Entourage won't show it either.
>
> It would help to know what setting you have when you click the customize
> button, most im****tantly what the settings are for SHORT as this is the
one
> Entourage will use for the new Events windows. Make sure it is "7:08
PM"
>
> If it does look correct, select the space between the 08 and PM and type
in
> a space to ensure you didn't get a TAB character entered in. I tried
that
> and the AM/PM would not show up creating a new event.
>
> My guess is the format was changed somehow and the AM/PM is not
available to
> Entourage from the OS or there is extra white space where it out of the
> viewable area.
>
>
> Doug - dougstATmicrosoftDOTcom
> Microsoft
> Disclaimer: This mail is provided "AS IS" with no warranties, and
confers
> no rights.
>
>
HI Doug,
You hit the nail on the head with this diagnosis.
System Prefs > International > Formats > Region: was set to "Custom" and
the
Times section's "Short" setting did not have AM/PM included.
Clicking/dragging that into the "Show:" field allowed Entourage to display
AM/PM. One might just as well change set Region: to "United States" and
avoid the problem altogether.
I had been looking in System Preferences > Date & Time, which has always
been set to "Show AM/PM". I can now see that this setting only affects
your
clock display in the Apple menu bar.
Note: I had changed the International > Formats setting some time ago,
while
troubleshooting for a user. Guess I need to be doubly sure to change
settings back to defaults.
Thanks very much for your insight, Doug!
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