Dear all,
This is my first message here,
I'm a rookie system administrator of a small office composed of Apple
computers. All these computers are running Mac OS X 10.5.1. We also
have a special (2GB of RAM) Mac Mini that we use as our OS X Server
(10.5.1).
Our server is providing basic networking services (Gateway, Firewall,
NAT, DHCP, DNS, VPN) and it's also an Open Directory Master.
Home folders of staff are stored in the server and get mounted on the
workstation via AFP (aka Network Home Folder).
Everything is working fine so far.
But here starts my problem : Recently we've upgraded to MS Office
2008, and staff began to complain about problems while working with
Word and Excel do***ents, I advised them to use the latest
extension .docx or xlsx which seems to be more stable. Unfortunately
for me the problems didn't stop. So I've checked it out by myself :
Whenever staff try to open certain do***ents they get an error message
that says "Cannot access <concerned file>" and click ok. After 2 or 3
attempts the file gets opened.
Another issue is : Right away after closing a do***ent, when staff try
to open it again, they get an error message : "<concerned file> is
being used by "another user". Do you want to make a copy ?"
People from other Apple related forums told me it's a permission issue
but i doubt about that because :
1) I haven't change anything to the default permission settings used
for the Network Home Folder sharepoint.
2) If i use Apple's iWork, i get no problems, files open fine.
Even the newly released Service Pack 12.1.0 doesn't fix any of these
problems !
I really would like to get rid of these problems with Office '08 and
stop hearing staff complains.
I'm also wondering that i shouldn't be the only one having these
problems since Network Home Folders and Office 2008 are commonly used
in business (and my setup is about everything but special).
Have you ever experienced the same issues : how did you solve your
problems, any workarounds ? ...
Thx a lot in advance !
|
