We're seeing this problem too. Have never setup a certificate, using
Intermedia.net as an Exchange 2007 provider, no problem with Entourage
2004, or 2008. Only started after updating to SP1.
Setup new OS X user, created new account in Entourage 2008 SP1, and
it's showing the error once per Entourage-launch:
"Unable to establish a secure connection to (my domain) because the
correct root certificate is not installed."
Verbal awards for anyone who can figure this out :-)
Tom
On 2008-05-15 04:47:00 -0700, Rob P. <RobP@[EMAIL PROTECTED]
>
said:
> I am having the exact same issue with Macs that have been updated to
Office
> 2008 SP1. There are NO issues on Entourage 2004 (fully patched) or
Entourage
> 2008 WITHOUT SP1. I have two domains, one with Exchange 2007 SP1 rollup
2,
> the other with Exchange 2007 rollup 6. They both behave the same. I get
this
> popup:
>
> "Unable to establish a secure connection to domain.com because the
server or
> IP address does not match the name or IP address on the server's
certificate.
>
> If you continue, the information you view and send will be encrypted,
but
> will not be secure."
>
> This popup appears once per session (when it is initiated) and causes NO
> problems with mail flow.
>
> Bill:
>
> All clients are configured as per the instructions in the link you gave
> (were before installing SP1 as well). The Exchange server SSL
certificates
> are from a commercial CA (Go Daddy) and certainly DO include the machine
> name. I am assuming that the problem has to do with the "enhancements"
in the
> autodiscover feature intruduced with SP1, but that is as far as I can
get.
>
> As far as installing certificates on the Macs, I never had to before.
The
> keychain on the Macs show a root certificate from my CA and that has
been
> good enough in the past (prior to Office 2008 SP1).
>
> Any help would be appreciated.
>
> "William Smith" wrote:
>
>> Russell Tolman wrote:
>>> I am having certificate issues again. Not really sure if the issue is
anew
>>> one or a continuation. This error appears on every Mac that has
Office 2008
>>> installed and updated to SP1.
>>>
>>> I will try and give as much detail as possible.
>>>
>>> All Intel based computers.
>>> All OSX 10.5.2
>>> All Updates for OSX done.
>>> Office 2008; either 12.0.1 or 12.0 before SP1 Applied.
>>>
>>> Every single computer in or School district shows the error shown in
the
>>> picture I included with this post.
>>
>> This appears to be a problem with your certificate or what you're using
>> for your Exchange server name.
>>
>> According to your screenshot Entourage is trying to connect to a server
>> named "graniteschools.org", which is not a server name but a domain
>> name. Your server name should look something like
>> "echange.graniteschools.org".
>>
>> Make sure the certificate you're installing on your Macs is a
>> certificate specifically for your server's fully qualified domain name.
>>
>> Since I don't know what you're using for your server addresses all I
can
>> do is point you to these setup instructions for Entourage 2004 (they're
>> still valid for 2008).
>>
>> "Connecting Entourage to an Exchange Server at work"
>> <http://entourage.mvps.org/exchange/exchangeatwork.html>
>>
>> Hope this helps!
>>
>> --
>>
>> bill
>>
>> William M. Smith, Microsoft Interop MVP - Mac/Windows
>> Entourage Help Page <http://entourage.mvps.org/>
>> Entourage Help Blog <http://blog.entourage.mvps.org/>
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