I worked with one user who saw the same error earlier. His problem goes
away
after he re-installed Office 2008 from DVD, did the SP1 upgrade and then
moved his user data back.
Thanks
Carol Leung
a-carolATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers
no
rights.
"Christopher Boerger" wrote:
> Hey all,
>
> I tried to upgrade to SP1 with disastrous results...Entourage fails to
> start. It crashes immediately with the following error re****t:
>
> Dyld Error Message:
> Symbol not found: __ZThn624_N11CFileStream8GetBytesEPvRl
> Referenced from: /Applications/Microsoft Office 2008/Microsoft
> Entourage.app/Contents/MacOS/Microsoft Entourage
> Expected in: /Applications/Microsoft Office 2008/Microsoft
>
Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/
> 12/EntourageCore
>
> I knew something was wrong when after SP1 installation it was telling me
the
> Office database was corrupt so I rebuilt it using the Database Utility.
It
> rebuilt with no complaints. Entourage still crashed on startup. Ran
> Maintenance 3.8 and tried again. No go. Rolled back to 12.0.1 rebuilt
the
> database, ran Maintenance, then ran SP1. Still no good. Did an archive
and
> install of the OS and applied the 10.5.2 combo update, ran software
update,
> ran rebuild database, then ran the SP1 upgrade. Still get the above
error.
> Running verify database using the database utility at any point during
this
> process re****ts that all is well.
>
> Can anyone give me a clue why Entourage SP1 won't run for me or what
else I
> can do to fix it?
>
> Back to 12.0.1 right now (thank you Time Machine!)
>
> Thanks,
> Chris
>
>
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