On May 10, 12:02 pm, William Smith <meckli...@[EMAIL PROTECTED]
>
wrote:
> jsf wrote:
> > I am running Entourage Version 11.4.0 (080122) on my macbook pro
> > running Leopard.
>
> > I rely heavily on Entourage for storing over 1500 contacts and lots of
> > calendar entries, appointments, schedules, etc.
>
> > Last night I ran the database tool to verify the DB, rebuild and then
> > compact it.
>
> > I'm ok with the fact that I always have to reset my mailing-list rules
> > after 'doing' the database.. but.. for the first time ever, it seems
> > i've lost ALL OF MY CONTACTS AND CALENDAR...
>
> Hi Joshua!
>
> I personally don't recommend rebuilding a Database that contains an
> Exchange account. If you have problems with the rebuild and something
> strange happens to your messages then those changes could synchronize to
> your Exchange Server. I suggest always using Entourage --> Switch
> Identity... to create a new identity, re-creating your Exchange account
> and then allowing Entourage to sync again with your server.
>
> For the problem you're describing I suggest you empty your Contacts
> cache. Switch to the Contacts view then right-click or Control-click
> Contacts under your Exchange account, select Folder Properties and click
> the Empty button to empty the cache. You can also select the account
> itself and empty the cache for all of your folders.
>
> Hope this helps!
>
> --
>
> bill
>
> William M. Smith, Microsoft Interop MVP - Mac/Windows
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
After flu****ng the cache and re-syncing didn't work I simply created a
new Exchange account in Entourage. It's synced well enough though it
seems that about 100 contacts are missing... other than that it's all
good.
Thanks!
Joshua
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