Re: Problem with Entourage 2004 - Entourage constantly crashes

On 3/7/08 10:41 AM, in article ee7c495.60@[EMAIL PROTECTED]
"Richard_D_Jones@[EMAIL PROTECTED]
" <Richard_D_Jones@[EMAIL PROTECTED]
>
wrote:

> Thanks for all the useful advice above, I have worked my way through it
and
> sorted out my current (totally locked out of Entourage) problem, plus
some of
> my long–standing (rogue e-mails that caused crashes) problems.
> 
> My concern is that I'm running Office v.X (I think I bought it around
2002) on
> OS Tiger 10.4, so not Office 2004 on Leopard, that all the thread has
been
> about. 

Exactly why you never hijack a thread. You found similarities in the
original question, but when you want to ask about your problem you need to
start your own thread. I'm not sure what your problem is.

>My questions:
> 
> 1. Are there any specific tips regarding Entourage v.X?

First tip I have is to upgrade. It is End of Life software. Many
improvements in database since Office X.
> 
> 2. I have over 2.1 Gb in my Entourage database, and have been wondering
if
> that might be causing problems. Can someone let me know if I shouldn't
be
> concerned about that, or if I should, a straightforward way of dealing
with
> it, please?

Entourage X has a 4 GB limit on the Database file (there is no Messages
file), and you will be warned as you near the limit. As you finally get
close enough, it will force you to compact your database. You'd have to
work
really hard to lose data with Entourage X.

<http://www.entourage.mvps.org/database/size.html>
> 
> 3. Are there any updates available for Office v.X anywhere?

Google search is your friend. The Entourage Help Page is a great place to
find answers.

You¹ll find the last update to Office X here. It's a combo updater
including
all previous updates.

<http://www.entourage.mvps.org/downloads/mactopia_dl.html>


>Or should I be 
> upgrading to Office 2004? Or maybe v.X was more stable than 2004 appears
to
> be?

It's Office 2008 that people are talking about having problems. I still
suggest you upgrade to Office 2008 and get the Home & Student version. It
does not contain Exchange but I doubt you need that. It's about $130 at
Amazon. An upgrade to your Office X is $205. That would require you have
the
old version installed or have the CD to prove owner****p every time you had
to re-install.

-- 
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>