Henry Seiden wrote:
> Reposted onto what seems more active lists...
>
> What happened to the others???
> ------ Forwarded Message
> From: Henry Seiden <info.SPAM@[EMAIL PROTECTED]
>
> Newsgroups: microsoft.public.office.mac.entourage
> Date: Wed, 12 Sep 2007 15:13:57 -0400
> Conversation: Sync Services error while Syncing with Mac & Entourage
2004
> Subject: Sync Services error while Syncing with Mac & Entourage 2004
>
> Hello All,
>
> I got the attached error screen while syncing from Entourage 2004,
v11.3.3
> for Mac. OS X 10.4.10. Some data did sync, but the entries that did not
are
> apparently untraceable.
>
> I tried wiping the old Addressbook on the Mac side to eliminate any
corrupt
> data. The first sync with Entourage and subsequent sync gives the same
> error. Funny but my iPhone syncs great with Addressbook and doesn't give
a
> similar error.
>
> I checked the database in Entourage with Database Utility and no errors
were
> found. I also backed up the database and compacted it just so I'd have a
> copy.
>
> The database does somehow get duplicate information to Addressbook with
> subsequent syncs which end up duplicating entries on both Addressbook
and
> Entourage.
Hi Henry!
Try resetting your sync database. This will put your Mac in a state as
if it had never synced information between Entourage, Address Book, iCal
and your iPhone. You can do this through your iSync application found in
your Applications folder.
First, open Entourage and go into Entourage menu --> Preferences -->
Sync Services. Disable all syncing. Then open iSync and select iSync -->
Preferences. Click the Reset Sync History... button. Return to Entourage
and re-enable Sync Services. You'll be able to instruct Entourage to
Merge or replace information.
Hope this helps!
--
bill
William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
