Yes my problem turned out to be a Web Proxy server that was configured in
System Preferences / Network. MSN Messenger Preferences was set to
"Automatically configure using network preferences". I turned off the
proxy
settings in System Preferences and it worked.
"Rebecca Harriss [MSFT]" wrote:
> On 5/29/08 5:34 PM, in article
> A587322D-9712-432D-AF1A-6FFC5CD283E9@[EMAIL PROTECTED]
"maviso5"
> <maviso5@[EMAIL PROTECTED]
> wrote:
>
> > Hello
> >
> > You at microsoft are NOT listening to us - the public. We all have
problems
> > with msn mac 7, whether it be the usename or password issue or the one
saying
> > "you arent connected to the internet"
> >
> > Please sort it. Either find a fix, release a new patch, or find a
workaround
> > that actually WORKS.
> >
> > Dan
>
> Hi Dan, we are listening. We monitor the newsgroup frequently. We are
> investigating, but until customers are willing to go through the full
> troubleshooting that has been posted several times since release there
is
> not much we can do. If everything fails then we need logs. I have
requested
> that several times now and unfortunately I have received 0 logs. I am
not
> trying to be defensive. I want to help everyone get online. I can only
make
> suggestions of things to try and ask for you all to gather and send me
> information so that we can further troubleshoot the problem.
>
> There are many customers who are not having issues with signing in and
who
> are using the Messenger 7 product everyday.
>
> I am posting the same text that I have sent to several others today and
> hoping that you or someone else is willing to help us troubleshoot the
> issue.
>
> Do you have any extended characters in your password? If so, can you
change
> to an all lowercase alphabet based password and see if that works?
>
> Another user also pointed out issues with a particular version of the
> firmware on Netgear routers causing problems in a post on 5/27 that may
be
> of interest if you are running a Netgear router.
>
> Also, please see the post on 5/19 and 5/23 where I suggest specific
> troubleshooting regarding signing into the personal service.
>
> If you are unable to sign-in, after trying the various things, I need to
get
> logs in order to help troubleshoot the problem.
>
> Thanks,
> Rebecca
>
> Rebecca Harriss
> rharriss@[EMAIL PROTECTED]
(remove online for any direct replies)
> Microsoft Cor****ation
> Macintosh Business Unit, SDET
>
> This posting is provided ³AS IS² with no warranties, and confers no
rights.
>
>
>
>
>
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