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Re: sign-in problems with Messenger for Mac 6.0.3

by "Rebecca Harriss [MSFT]" <rharriss@[EMAIL PROTECTED] > Jun 6, 2008 at 10:20 AM

On 6/2/08 8:53 PM, in article ee855d6.97@[EMAIL PROTECTED]
 "shelby"
<airycello@[EMAIL PROTECTED]
> wrote:

> Well, I've tried installing every messenger to my Mac Os X, and none
seem to
> work. NONE. The closest one to working is Microsoft Messenger, and it
> absolutely will NOT let me sign in. I've tried it constantly, and
nothing
> works. I simply don't know what to do! Please help! :angry:


Do you have any extended characters in your password? If so, can you
change
to an all lowercase alphabet based password and see if that works?

Another user also pointed out issues with a particular version of the
firmware on Netgear routers causing problems in a post on 5/27 that may be
of interest if you are running a Netgear router.

Also, please see the post on 5/19 and 5/23 where I suggest specific
troubleshooting regarding signing into the personal service.

If you are unable to sign-in, after trying the various things, I need to
get
logs in order to help troubleshoot the problem as described in the posts
above.

Thanks,
Rebecca


Rebecca Harriss 
rharriss@[EMAIL PROTECTED]
 (remove online for any direct replies)
Microsoft Cor****ation
Macintosh Business Unit, SDET

This posting is provided łAS IS˛ with no warranties, and confers no
rights.
 




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