On 5/27/08 1:41 PM, in article ee7e3d2.47@[EMAIL PROTECTED]
"Viviane
Vasconcelos" <anevasconcelos@[EMAIL PROTECTED]
> wrote:
> Every time I sign in using name and password I get an MSN Messenger
error
> dialogue box that says:'Sign in to MSN Messenger failed because the
service is
> not available to you or you may not be connected to the internet.' As I
am
> definately on-line and I downloaded the Messenger for Mac software
correctly i
> can't understand why it won't let me sign in.
>
> My mac OS X, 10.4.11... please help I really need have msn... before I
was use
> it on my HP laptop but at the moment I'm not able to use it... also, I
spent
> so much money on my macbook... I think I have the right to make it work
...
>
> Help!!! Please!!
Do you have any extended characters in your password? If so, can you
change
to an all lowercase alphabet based password and see if that works?
Another user also pointed out issues with a particular version of the
firmware on Netgear routers causing problems in a post on 5/27 that may be
of interest if you are running a Netgear router.
Also, please see the post on 5/19 and 5/23 where I suggest specific
troubleshooting regarding signing into the personal service.
If you are unable to sign-in, after trying the various things, I need to
get
logs in order to help troubleshoot the problem.
Thanks,
Rebecca
Rebecca Harriss
rharriss@[EMAIL PROTECTED]
(remove online for any direct replies)
Microsoft Cor****ation
Macintosh Business Unit, SDET
This posting is provided łAS IS˛ with no warranties, and confers no
rights.
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