On 5/24/08 12:55 AM, in article ee7e3d2.46@[EMAIL PROTECTED]
"MA.LUALHATI OLO" <lulu_olo25@[EMAIL PROTECTED]
> wrote:
>> Every time I sign in using name and password I get an MSN Messenger
>> error dialogue box that says:'Sign in to MSN Messenger failed because
>> the service is not available to you or you may not be connected to the
>> internet.'
>>
>> As I am definately on-line and I downloaded the Messenger for Mac
>> software correctly i can't understand why it won't let me sign in.
>>
>>
Do you have any extended characters in your password? If so, can you
change
to an all lowercase alphabet based password and see if that works?
Another user also pointed out issues with a particular version of the
firmware on Netgear routers causing problems in a post on 5/27 that may be
of interest if you are running a Netgear router.
Also, please see the post on 5/19 and 5/23 where I suggest specific
troubleshooting regarding signing into the personal service.
If you are unable to sign-in, after trying the various things, I need to
get
logs in order to help troubleshoot the problem.
Thanks,
Rebecca
Rebecca Harriss
rharriss@[EMAIL PROTECTED]
(remove online for any direct replies)
Microsoft Cor****ation
Macintosh Business Unit, SDET
This posting is provided łAS IS˛ with no warranties, and confers no
rights.
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