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Mac > Microsoft Messenger for Mac > Re: Cannot Logi...
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Re: Cannot Login to Microsoft Messenger 7 from Leopard

by "Rebecca Harriss [MSFT]" <rharriss@[EMAIL PROTECTED] > May 9, 2008 at 03:01 PM

On 5/3/08 11:07 PM, in article C442AEB1.130%thjayo@[EMAIL PROTECTED]
 "Thiago
Cesar"
<thjayo@[EMAIL PROTECTED]
> wrote:

> I'm having the exactly same issue. My account logs in perfectly on other
> computers, and using Adium on this same Mac. But the messenger:mac keeps
> saying that "the password is incorrect or the name
> doesn't exist."
> 
> (the Mac is behind a Linux router running iptables, masquerading, you
know,
> the works. But it shouldn't be a router problem, as Adium logs in
> flawlessly)
> 
> 
> On 5/3/08 12:28 PM, in article
> 8d9b94d4-ddac-4806-94c4-dff46a04c204@[EMAIL PROTECTED]
"rotemx"
> <rotemx@[EMAIL PROTECTED]
> wrote:
> 
>> Hello,
>> 
>> Just downloaded the new Messenger 7, but whenever i try to login to my
>> account i get the message "the password is incorrect or the name
>> doesn't exist."
>> 
>> 1. i have no problem to sign in to my account anywhere else from
>> Windows (haven't tried other Macs).
>> 
>> 2. the password and e-mail address i am typing are the correct ones.
>> 
>> 3. i AM able to login through a third party software called aMSN on
>> the Mac. it's not a firewall issue.
>> 
>> This is probably a MS Messenger issue - please assist !
>> 
>> Thanks
>> rotemx
>> 
>> 
> 

Hi Thiago,

If you are still having issues, please do the following.

Launch Messenger, but don't sign in
Click the "Sign in with different account . . ." link
Choose "Clear Account History . . ." and click OK
Quit Messenger
Launch Messenger and enter your account information again and try to
sign-in.

Let us know if that works. If it doesn't, are you behind any proxies?

Thanks,
Rebecca

Rebecca Harriss 
rharriss@[EMAIL PROTECTED]
 (remove online for any direct replies)
Microsoft Cor****ation
Macintosh Business Unit, SDET

This posting is provided łAS IS˛ with no warranties, and confers no
rights.
 




 14 Posts in Topic:
Cannot Login to Microsoft Messenger 7 from Leopard
rotemx <rotemx@[EMAIL   2008-05-03 08:28:30 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
Thiago Cesar <thjayo@[  2008-05-04 00:07:13 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
"Rebecca Harriss [MS  2008-05-09 15:01:30 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
Thiago Cesar <thjayo@[  2008-05-09 17:15:14 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
juppa <mpao_J00@[EMAIL  2008-05-03 21:50:45 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
andjava@[EMAIL PROTECTED]  2008-05-05 15:04:21 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
"Rebecca Harriss [MS  2008-05-09 14:59:46 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
"dr_m" <u436  2008-05-18 20:05:04 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
=?Utf-8?B?bWF2aXNvNQ==?=   2008-05-29 14:34:19 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
"Rebecca Harriss [MS  2008-05-30 09:11:38 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
=?Utf-8?B?QW50aG9ueU1hdw=  2008-06-11 07:05:00 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
photoman <>   2008-06-17 01:40:00 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
"Rebecca Harriss [MS  2008-06-18 14:12:00 
Re: Cannot Login to Microsoft Messenger 7 from Leopard
JTK@[EMAIL PROTECTED]   2008-06-17 11:29:40 

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