On 5/3/08 11:28 AM, in article
8d9b94d4-ddac-4806-94c4-dff46a04c204@[EMAIL PROTECTED]
"rotemx"
<rotemx@[EMAIL PROTECTED]
> wrote:
> Hello,
>
> Just downloaded the new Messenger 7, but whenever i try to login to my
> account i get the message "the password is incorrect or the name
> doesn't exist."
>
> 1. i have no problem to sign in to my account anywhere else from
> Windows (haven't tried other Macs).
>
> 2. the password and e-mail address i am typing are the correct ones.
>
> 3. i AM able to login through a third party software called aMSN on
> the Mac. it's not a firewall issue.
>
> This is probably a MS Messenger issue - please assist !
>
> Thanks
> rotemx
>
>
Hi, if you are still having issues, please do the following.
Launch Messenger, but don't sign in
Click the "Sign in with different account . . ." link
Choose "Clear Account History . . ." and click OK
Quit Messenger
Launch Messenger and enter your account information again and try to
sign-in.
Let us know if that works. If it doesn't, are you behind any proxies?
Thanks,
Rebecca
Rebecca Harriss
rharriss@[EMAIL PROTECTED]
(remove online for any direct replies)
Microsoft Cor****ation
Macintosh Business Unit, SDET
This posting is provided łAS IS˛ with no warranties, and confers no
rights.
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