Re: MS Word attachments won't open

Thank you for your assistance. I had spent 3 hrs with Earthlink sup****t and

got nowhere. They told me to reinstsall MS Office. But, I had both
programs 
already loaded so I didn't want to muck things up by  doing that.
I will call Microsoft tomorrow morning.

"cwilliams1@[EMAIL PROTECTED]
" wrote:

> > All was going well for the past 5 years. I then used a 3rd party
program (Pc
> > fine Tune from Earthlink) to get my computer to start faster. It
basically
> > cleans out temp files and does a defrag. Now, MS Word attachments
won't open
> > although loaded on my machine. JPGs won't open with Photodraw.
> > I am familiar with Folder Options and have all .doc files pointed to
MS
> > Word and .jpgs pointed ot Photodraw.
> > Any solutions would be oh so greatly appreciated.
> > Thank you!
> -------------------------
> It sounds like the program you received from your internet provider is
conflicting with our installed Microsoft products. I have two suggestions:
> 1. Contact Earthlink and tell them what the program is doing so maybe
they can release updates for it in the future to prevent these dilemmas
from occurring.
> 
> 2. Contact Microsoft and explain the situation to them so they can lead
you in the right steps to hopefully get your problem straightened out.
>