by cwilliams1@[EMAIL PROTECTED]
Jun 15, 2008 at 07:17 AM
> All was going well for the past 5 years. I then used a 3rd party program
(Pc
> fine Tune from Earthlink) to get my computer to start faster. It
basically
> cleans out temp files and does a defrag. Now, MS Word attachments won't
open
> although loaded on my machine. JPGs won't open with Photodraw.
> I am familiar with Folder Options and have all .doc files pointed to MS
> Word and .jpgs pointed ot Photodraw.
> Any solutions would be oh so greatly appreciated.
> Thank you!
-------------------------
It sounds like the program you received from your internet provider is
conflicting with our installed Microsoft products. I have two suggestions:
1. Contact Earthlink and tell them what the program is doing so maybe they
can release updates for it in the future to prevent these dilemmas from
occurring.
2. Contact Microsoft and explain the situation to them so they can lead
you in the right steps to hopefully get your problem straightened out.