Englewood Bob wrote on 17/4/2008 9:18 pm:
> I am using OS 9.2 and Outlook express 5, and just recently have unable
to
> send and receive messages. Every time I click on the the Send/Receive
> button, Outlook closes. There are no error messages. I am able to go
on to
> the web with no problems .
Hi Bob,
No recent additions or changes?
No rogue attachments?
If your Accounts look in order (a tick next to Include this Account in my
"Send & Receive All" schedule), you may like to try re-creating the
Account,
then disabling the older one, in case something went awry.
If no difference;
Quit, and try moving the Preferences to the Desktop (so it makes a fresh
one
next time). Open up and try again.
If that doesn't work, then put it back (replacing the newly made one).
You've probably already done this, but;
Have a good clear out of unwanted emails, empty the Deleted Items.
Quit, Apple i (get info) on OE itself, allocate about 75% of available RAM
(or at least 20,000 K).
Then open OE whilst holding down the alt (option) key, when a dialog box
pops up, choose to compact the database.
HTH, &B-) Ian
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