I'm not sure what type of program it is I'm looking for but here are the
features I need:
Caller ID number pops up on my monitor when the phone rings (between 1st
and 2nd ring).
Caller ID number is retained in its own file.
The ability to make notes to that file.
The ability for those notes to pop up with the number between the 1st
and 2nd ring if that number has called before.
Voicemail: one outgoing message for the main number, other outgoing
messages that are activated by the different ringing patterns of
distinctive/smart/teen ring numbers. Separate voicemail boxes for each
number with their own password.
Dialing: the ability to be able to right click and click "dial" for any
number in any program and have the modem dial that number.
Those are the basic features. Eventually I'd like to use them with VOIP
lines. Ideally it would be best to also have the voicemail taken care
of with the telco provider as a backup but since this doesn't integrate
the caller ID with the voicemail, its much more time consuming to call
back. Also you have to match caller ID number times with voicemail
messages if the number they left isn't the same as the number they
dialed from. Integrating voicemail and caller ID makes callbacks a more
simple and logical process and eliminates the crosschecking often
necessary if you're thorough and call back every voice message and
caller ID number.
