Re: The Internet, ATT and the 3G iPhone

billy@[EMAIL PROTECTED]
 wrote:
: In comp.sys.mac.comm Madwen <wyvern@[EMAIL PROTECTED]
> wrote:

: > The first shocker was that the ATT customer service person immediately

: > told me that I don't really want an iPhone.  She has a friend, you
see, 
: > who says that his is very clumsy and inconvenient.  No, she has never 
: > really used an iPhone herself, said she, but she just knows I need to 
: > choose another kind of phone to replace my aged Sony Ericsson.  I
wonder 
: > how ATT cor****ate and Apple would view this little sales scenario. 
Hmm.

: The one thing I've learned about phone companies is if you don't like
: what you're hearing from one of their people, try again.  That is, call
: back, talk to another person, and see how you like their answers.  Keep
: going until you get someone who is a) helpful and b) knows what they're
: talking about.  You'll probably wind up saving a little money, too.

I'll sup****t that suggestion. I went from someone trying to sell me 
poorer service for more money, concluding with "I'm sorry, but that's the 
best I can do", to someone who actually listed, looked over my callling 
habits, and massaged a couple items so that I was content with the cost 
and *they* had a customer for another year. Only took three tries and an 
hour or so of my life ...
--
Non Illegitimi Carborundum