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Re: The Internet, ATT and the 3G iPhone

by ws917@[EMAIL PROTECTED] (Frank P. Eigler) Jun 28, 2008 at 10:34 AM

billy@[EMAIL PROTECTED]
 wrote:
: In comp.sys.mac.comm Madwen <wyvern@[EMAIL PROTECTED]
> wrote:

: > The first shocker was that the ATT customer service person immediately

: > told me that I don't really want an iPhone.  She has a friend, you
see, 
: > who says that his is very clumsy and inconvenient.  No, she has never 
: > really used an iPhone herself, said she, but she just knows I need to 
: > choose another kind of phone to replace my aged Sony Ericsson.  I
wonder 
: > how ATT cor****ate and Apple would view this little sales scenario. 
Hmm.

: The one thing I've learned about phone companies is if you don't like
: what you're hearing from one of their people, try again.  That is, call
: back, talk to another person, and see how you like their answers.  Keep
: going until you get someone who is a) helpful and b) knows what they're
: talking about.  You'll probably wind up saving a little money, too.

I'll sup****t that suggestion. I went from someone trying to sell me 
poorer service for more money, concluding with "I'm sorry, but that's the 
best I can do", to someone who actually listed, looked over my callling 
habits, and massaged a couple items so that I was content with the cost 
and *they* had a customer for another year. Only took three tries and an 
hour or so of my life ...
--
Non Illegitimi Carborundum
 




 16 Posts in Topic:
The Internet, ATT and the 3G iPhone
Madwen <wyvern@[EMAIL   2008-06-28 11:51:32 
Re: The Internet, ATT and the 3G iPhone
billy@[EMAIL PROTECTED]   2008-06-28 17:23:17 
Re: The Internet, ATT and the 3G iPhone
ws917@[EMAIL PROTECTED]   2008-06-28 10:34:46 
Re: The Internet, ATT and the 3G iPhone
Tim McNamara <timmcn@[  2008-06-28 12:57:36 
Re: The Internet, ATT and the 3G iPhone
Madwen <wyvern@[EMAIL   2008-06-28 13:47:50 
Private Message
   2008-06-28 11:17:57 
Re: The Internet, ATT and the 3G iPhone
Tom Harrington <tph@[E  2008-06-28 15:15:10 
Re: The Internet, ATT and the 3G iPhone
hrh1818 <hrhan@[EMAIL   2008-06-28 17:35:23 
Re: The Internet, ATT and the 3G iPhone
Wes Groleau <groleau+n  2008-06-29 12:25:50 
Re: The Internet, ATT and the 3G iPhone
DanS <djlstewart@[EMAI  2008-06-29 09:08:00 
Re: The Internet, ATT and the 3G iPhone
Madwen <wyvern@[EMAIL   2008-06-30 22:34:16 
Re: The Internet, ATT and the 3G iPhone
Jolly Roger <jollyroge  2008-06-30 22:45:26 
Re: The Internet, ATT and the 3G iPhone
Wes Groleau <groleau+n  2008-07-01 11:26:12 
Re: The Internet, ATT and the 3G iPhone
nospamatall <nospamata  2008-06-29 15:09:18 
Re: The Internet, ATT and the 3G iPhone
DanS <djlstewart@[EMAI  2008-06-29 14:02:17 
Re: The Internet, ATT and the 3G iPhone
Jolly Roger <jollyroge  2008-06-29 13:35:20 

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tan12V112 Thu Sep 4 22:57:20 CDT 2008.